The use of this transfer booking site is conditioned by the acceptance of the following terms and conditions. If you do not agree with any part of the following terms and conditions you should not reserve transfers with it.

eZClick refers to eZClick-Tranfers

The Lead Passenger is the person who placed the booking, takes responsibility for it and accepts all of the following terms and conditions for and on behalf of each member of the party.

Bookings
• You can make a booking easily on line. Payment by PayPal is required at the time of booking, exception made to wheelchair transfers who are subject to our previous confirmation.

• Online bookings on this web site can only be made up to 12 hours prior to transfer service.

• Once the booking arrangements have been confirmed & paid for a written confirmation of the booking will then be sent by email to the Lead Passenger who made the booking.

• The Lead Passenger, in doing so, agrees to act as an agent and accepts all of the terms and conditions on behalf of each member of the party

• eZClick are transfer providers and book the services through approved, licensed and insured transfer suppliers.

Additional Booking & Price Information

• The quoted rates are per vehicle and NOT per person.
• Any reasonable excess luggage*(refer to Baggage Allowance) may incur in additional supplement costs, which may need to be paid directly to the driver, in local currency, at the time of pick-up.
• All assistance at airports with ‘meet & greet’ are free.
• The request and use of child and booster seats are complimentary.

Voucher
• The booking confirmation will be sent to the Lead Passenger by email. The Lead Passenger must print out the confirmation voucher as proof of purchase following the link provided on the confirmation email.

• The printed voucher should be kept with the Lead Passenger when travelling for it must be shown to the eZClick representative, when requested.

Events within our control
• If eZClick fail for any reason within our control to transfer you from your pre-arranged pick-up to your pre-arranged destination and you are forced to seek an alternative transfer, any reimbursement made shall be no more than the cost of getting from the pick-up point to the drop-off point by taxi. Make sure that you request a written receipt from the taxi driver for insurance purposes.

Events beyond our control
• eZClick endeavours to carry its passengers safely and comfortably to their chosen destination with as little inconvenience as possible. However, eZClick will not pay compensation for any events beyond our control which include: War, civil disturbances, terrorist activity, vandalism, industrial disputes, technical problems with transport, closed or congested airports, natural or nuclear disasters, fire, severe weather conditions, accidents causing delays to your transport, compliance with police requests, unforeseen traffic delays, problems caused by other customers, other circumstances affecting passenger safety and any other similar event.

• The Lead Passenger and other party members are advised to check their own travel insurance, and must make sure that all items of luggage belonging to his party are labelled correctly with names and resort destination/s.

Booking Changes
• The Lead Passenger can make changes to confirmed transfer bookings through our online booking system, by quoting the booking reference number & access code and adding new requirements.

• Should the Lead Passenger require to, increase the number of passengers within the party or change the route, before the time of travel, a new re-quote and settlement of any additional will be needed. The new rate may differ from the rate previously settled. If an extra vehicle is required, eZClick will advise you on the most cost effective transfer available.

• Online booking changes are not accepted within a 12 hour period before travelling. Should you wish to make any changes, please contact eZClick local representative, provided on your voucher.

Cancellations
• The Lead Passenger may cancel a confirmed transfer booking at any time through our online booking system, by quoting the booking reference number & access code. We strongly suggest to read our booking changes policies before canceling any booking. One may hold the amount paid as credit for new bookings.

• Bookings cancelled up to 72 hours of pickup time, will be refunded the total amount paid.

• Bookings cancelled within 72 hours of pickup time, will be refunded the amount paid, less an administration fee of € 30.00 per booking.

Flight Reschedules & Cancellations
• In case of flight schedule changes & flight cancellations for reasons beyond passenger’s control eZClick will rearrange pick ups & drop offs accordingly, as soon as eZClick is informed of changes, at least 24 hours prior to arrival or departure to or from resort.

Flight Delays
• If the arrival flight is delayed for any reason, our eZClick Representative will still ‘meet & greet’ you at the airport when the flight lands.

• If the arrival flight is delayed more than 1 hour from the scheduled flight arrival time, please call eZClick local representative, name and phone number are provided on voucher, immediately for an update on the situation.

Transfer Delays
• eZClick will endeavour to ensure that the transfer vehicle(s) arrives on time to collect you and your party and reaches its destination on time. eZClick will not incur any liability whatsoever in the event of any delay due to causes beyond its control.

• If for any reason the vehicle for your departure transfer is delayed more than 15 mins from the scheduled pickup time, please call eZClick local representative, name and phone number are provided on voucher.

Baggage Allowance
• Each passenger will be permitted up to 1 large suitcase and a golf bag.
If excess baggage needs additional transportation including trailers, the Lead Passenger will be liable for additional costs*.
• The Lead Passenger must make sure that all items of luggage belong to his party.

Insurance
• All vehicles are fully insured for passenger and third party claims, as required under the law of the country in which it is registered. However, customer’s property is carried entirely at their own risk and no responsibility can be accepted for loss and damage. The Lead Passenger and other party members are advised to check their own travel insurance.

Rights Reserved- Alcohol and Illegal Substances
• The Lead Passenger should note that eZClick and its Approved Supplier Drivers reserve the right to refuse to carry any person who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat to the driver, passengers or the vehicle.

Travelling with Children & Infants
• Laws & regulations pertaining to the use of booster seats, child seats & seat belts vary from country to country for age limits and fitting in cars, minibuses and coaches. If you require a booster seat or child seat, please request one at the time of booking. The driver may refuse to carry the child without the appropriate road safety equipment.

Smoking
• Smoking is not allowed in any of the transfer vehicles.

The consumption of food & drink
• The consumption of food & drink during transfers is at the discretion of the Approved Transfer Suppliers and/or their drivers.

Complaints
• In the unlikely event that you have any reason to complain or experience any problems when dealing with eZClick or any of its approved transfer suppliers, please inform the transfer driver immediately who will be more than happy to assist.

• You should then put any complaint in writing, by email directly to eZClick within 20 days of the verbal complaint. If you have any queries or experience any difficulties with our website or booking system, please inform our customer services department immediately at customerservice@ezclick-transfers.com and we will do our utmost to resolve the matter.

Wheelchair Requests
• If the Lead Passenger or any member of their party has a wheelchair request, or are disabled you must inform us at the time of booking, we will then confirm if the transfer will be suitable, and able to meet your requirements before we accept the booking. If eZClick cannot accommodate the particular needs of the person concerned we may have to decline the booking.

Recommended Links to other sites
• This site recommends links to other websites, which are provided as a convenience to you, eZClick or its third party suppliers do not endorse nor are responsible for any of the content or materials on such websites. If you choose to access any other website, you do so at your own risk.

Protecting your information
• eZClick is committed to protecting your personal details.
Your financial information is secured through a market leading secure server provider.

Website Access
• eZClick will use all reasonable efforts to keep the site available 24/7, subject to necessary scheduled downtime for maintenance, unscheduled maintenance and system breakdowns.
• eZClick cannot guarantee that the site will be error free, or that the servers are free from viruses.